Announcement
CURRENT SHIPPING INFORMATION:
🇩🇪 Germany: Due to COVID-19, it can happen that goods, especially at addresses in large cities, are on the road much longer than usual (2-4 working days), which is why I have adjusted the shipping times accordingly. In order to ensure faster shipping (e.g. for gifts), I therefore strongly recommend booking a shipping upgrade to registered mail. If you have any questions, you can write to me at any time.
📦 FREE standard shipping from 75€ purchase value (Germany) / 80€ (worldwide)
🇪🇺🌍 EU & Non-EU SHIPPING PRICES (01.01.2021):
Because of a price increase of the german postal service at the 01.01.2021 I was forced to increase the international shipping prices.
📦 FREE standard shipping from 75€ purchase value (Germany) / 80€ (worldwide)
🌍 COVID-19 & worldwide shipping:
I'm glad to offer you worldwide shipping again. Currently I'm able to ship to almost every country. If your country is not available, you can still order, but you will receive asap a message and a refund. It takes too long to check the shipping possibilities for every country every few days. Please understand that it can also come to longer delivery times than usual and than expected, because almost all Non-EU orders will be shipped with cargo and the situation can change every time. If you have any questions, I am still here for you at any time. Thank you very much for your loyalty and stay healthy ♥ ,
Sarah
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Reviews
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Goosaki on Dec 29, 2023
5 out of 5 starsThe washi tapes look wonderful! They're so detailed, the print quality is really good and I love the gold effect on them. Despite the holidays, they arrived super fast and the seller is really nice. Everything was packed in such a cute way too! This was my second order and I'm sure it won't be the last. Thank you!
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Gino on Feb 10, 2024
5 out of 5 starsSuper nice pin that holds really well. Thanks for the fast delivery
About Palaea
Shop members
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Paläa
Inhaber, Designer, Maker
Hi, I'm Sarah and a Dinoholic. As a child, I always wanted to study "law", but I actually meant paleontology ;) Instead, I decided to become a creative and draw dinosaurs instead of digging them up.
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Frolo
Owner, Customer Service
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Toni
Marketing, Versandhilfe, Kundenservice
Always at your service and always where there is something going on.
Production partners
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Zap! Creatives
Thornaby, England
Zap! Creatives hat sich auf die Herstellung von Charms und anderem Merchandise aus Acryl, Holz und weiteren Materialien spezialisiert. Sie arbeiten, soweit es ihnen möglich ist, mit nachhaltig produzierten oder recycelten Rohstoffen.
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Returns & exchanges
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More information
Frequently asked questions
Are all products designed by you?
Yes, all illustrations are entirely by me. I love to try and mix different techniques and styles, so it could seem to you that several artists work for me. But that's not the case: I'm all alone. For example, I also put the chains together myself and then pack them lovingly for you by hand. But I have postcards, posters and the like produced by a regional online print shop, the charms come from abroad (Great Britain and China) due to a lack of German alternatives.
How long do you need to send everything to me?
I go to the post office two to three times a week. Usually on Mondays and Thursdays, in exceptional cases also on Friday/Saturday. If you need your package faster, please write me a message and I will see what can be done. :)
Do your belongings come from an animal-free non-smoking household?
Yes, I don't smoke (except sometimes ;) with anger), but I have two hangovers that follow me every step of the way throughout the house. In addition, two gerbils (cat-safely stowed away) and two turtles (in the garden or cellar, depending on the season) live with me. But I try to make sure that my products are stowed away in such a way that my animals do not come and my cats have (writing) table ban, so that no animal hair gets to the orders.
What are your shipping conditions within Germany?
I send everything cheaply via Standard Large Letter via Deutsche Post. Thanks to the new matrix brands, you also automatically have a basic tracking with you every order to see where your order is at the moment.
What are the shipping conditions abroad?
I send all parcels that go abroad exclusively with tracking and signature. Therefore, please make sure that you have the package sent to an address where it can be received in person. Otherwise, you may have to pick up your order at the nearest post office.
Custom-made products and personalized orders
If you have a special request that is not listed in my shop, you can contact me at any time. For example, depending on the current order situation, I accept orders or can adapt a piece of jewelry (e.g. the chain length) to your wishes.
Is your packaging plastic-free?
To ensure that the articles are protected in the best possible way, many of my products are packed in transparent flat bags. Unfortunately and admittedly, many of them are still made of plastic, but I am currently in the process of phasing out the plastic packaging in my stock as much as possible in order to switch to alternative, more environmentally friendly materials such as polypropylene or cellophane.If you would like to receive your order without plastic packaging, just leave me a message with your order. :)
Why has a product suddenly become more expensive?
I have already reordered many of my products over the last few years. Due to the changed shipping and customs regulations, as well as some other factors, the purchase price of some products (e.B. washitapes) has unfortunately increased massively compared to the last batch, so that I was forced to adjust the prices accordingly. Also the situation with Covid and the Ukraine war unfortunately leads to the fact that I also had to raise some prices.